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"The copy we received was incomplete and we have gone back to waiting mode.
We are hoping it will be really soon.
Please let us know if you require further assistance".

Just wanted to pass this along. I got a pretty quick reply from them on this.

I assume that this holds true for Kufala as well...
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quote:
Originally posted by KhanadaRhodes:
Thanks for the update. This is so lame. Three months after the concert and they've just now realised their copy is incomplete?

It'll be nice to have it when it finally comes out in time for the one year anniversary of the concert.


In their defense, they only got the show from the band a week or two ago. Apparently it was late in coming and was sent by the band from Europe during the recent shows.
quote:
Originally posted by dave:
In their defense, they only got the show from the band a week or two ago. Apparently it was late in coming and was sent by the band from Europe during the recent shows.

Oh okay, that's a bit more understandable. Still, I just wish there'd been better communication on their end in telling us why there was a delay.

At least now we know to blame Neil and the gang! Wink
I sent them an e-mail three or four days ago asking about the status of the Nashville concert as I ordered it two months ago and hadn't gotten anything. I was getting worried, they charged my card at the time of my order and I ordered the Grand Rapids show (which showed up about a week later) and I had ordered two CD's of the Nashville show. The idea was that one of the two CD's was going to be a Christmas gift for my sister w/ whom I attended the concert. Still haven't gotten any reply to my e-mail but at least it's good to see here that they're working on it and that maybe I can actually expect to get the CD's I ordered before too long hopefully!

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