oh boy, my Dad is one of this helpless users and I'm always his last resource. He's the sort of men who always expect the worst and becames cause of that very edgy on the computer, which causes even more mistakes of him.
And if you ask him what he was doing before the PC crashed, he isn't able to tell you that,and I have to appear as his personal clairvoyant.
Once he yelled his computer was broken but it turned out he only didn't turn on the monitor. there are a lot of such stories I've stopped counting them...
But this computer stuff can drive ya insane

. The best way to damage this darned thing is with the help of a big sledge hammer.
Oh yees, smash it with all out, involving the engery you lost during this hours of frustration cause of this engine.