I received the same refund/email this morning. Of course I would have preferred playable DVDs. But it's Christmas time and all is water under the bridge. I'll give them another chance in the future should there be any other Finn related merchandise for sale. Hoping getmusic.com.au will have the region code solved by then!
Now, do I accept the refund in USD or AUD? I'm thinking AUD since Peter Green and the fanclub always have goodies for sale. (My NeilFinn/CrowdedHouse/TimFinn/SplitEnz rainy day fund.)