Reply to "Goin' Your Way - US"

I received my deluxe edition today and was sad to find that neither the DVD nor Bluray will play on any of my players or computers.  I emailed the company ahead of time to confirm that the Bluray would be playable, to which they responded:

 

"Thanks for getting in touch!  This Bluray is Region 0 (region free) and can be played on Bluray players from anywhere.  Best wishes, S @ Getmusic"

 

So, I have emailed asking for the full refund and for the company to cover the cost of return shipping.  It's disappointing, but they clearly made a mistake when they said it could be played anywhere.  Now I just want my money back.  I'll let you know how it goes.

 

    All times London, UK.

    ©1998-Eternity, Frenz.com. All post content is the copyrighted work of the person who wrote it. Please don't copy, reproduce, or publish anything you see written here without the author's permission.
×
×
×
×
×